What is Lost During Online Meetings?
Norm Friesen, Professor of Educational Technology at Boise State University reports on his research into the differences in how we experience web-based versus face-to-face (F2F) meetings. The main finding are Lack of eye contact Looking askance Feeling watched Squelching / talking over others Each of these factors results from limitations imposed by communications technologies. We manage to work with or around them but they can contribute to a sense of web-based meetings being somehow not-quite-right or not as comfortable as…